Yes! Our stickers are waterproof and scratch-resistant, making them perfect for journals, water bottles, gadgets, and light outdoor use ✨

All orders are processed within 7–14 business days unless stated otherwise. Larger orders, pre-orders, convention periods, holidays, or unexpected circumstances may require additional processing time.

Please understand that all products are packaged and handled with care by a small artist-run shop ✨

Once your package has been shipped, delivery times are dependent on the courier and postal services.

Estimated shipping times:

• Local orders: 3–7 business days
• International orders: 2–4 weeks or longer depending on customs and postal delays

Please note that delays caused by customs, weather, postal backlogs, carrier issues, or incorrect shipping information are outside of our control.

Yes! We ship internationally 🌎

Most international orders are shipped via International Registered Mail through PHLPost unless stated otherwise. Delivery times may vary depending on your country and local postal services.

If you would like premium express shipping through DHL or FedEx, feel free to contact us before ordering. Additional courier fees will apply.

Due to rising U.S.-bound air freight costs, limited carrier space, and tariffs, shipping rates to the USA have increased significantly.

All USA bound parcels will be shipped thru PhlPost Air Parcel. T.T

Tracking details will be provided once your package has been shipped.

Please allow a few days for tracking information to update after shipment, as postal systems may take time to reflect movement.

For tracking:

• International orders: PHLPost or third-party tracking websites like PostTrack
• Local orders: J&T Express website or app

All artwork and designs are for personal use only.

If you are interested in licensing, collaborations, or business inquiries, please feel free to contact us ✨

Once a package has been shipped, it is unfortunately outside of our control. We are always happy to help track your package and assist however we can, but delays caused by postal services, customs, weather, or couriers may still happen.

Thank you so much for your understanding and patience ♡

You can contact us through the website contact form or via email:

xelestinaartshop@gmail.com

We’ll get back to you as soon as possible 💌

Still have questions? Feel free to message us anytime!

Thank you so much for supporting Xelestina Art Shop and our little cozy corner of art ♡